Voip-BSS-OSS News

By Pat Donnelly, Vice President, Sales, Americas, Service Delivery Solutions, Telcordia TechnologiesNo one is debating whether wireless has benefitted Latin American consumers and enterprises. But that’s not the same as saying that all of the region’s mobile operators are making money hand over fist. Instead, it takes savvy to turn ...(735 words)

Fiserv sponsored a survey of the Gen Y demographic and found they are hooked on mobile bill pay and banking, proving that Baby Boomers have truly slipped into the unhip generation they thought they’d never be.Thirty-three percent of Gen Ys – those between 21 and 29 years of age – conducted mobile ...(691 words)

Until now, most of the industry’s focus has been on the technologies of long-term evolution (LTE); however, technology itself does not generate profits. Understanding the impact of LTE on your business and selecting a way forward that matches your business model is critical to ensuring your success in the future ...(1518 words)

This is the tale of two mobile operators. Both in Europe. Both looking up, but not in awe, at bigger competitors. Both hell-bent on improving upon and competing with quality. Both using a tool from a small company in Naperville, Ill., to help make that happen. 3 UK is a ...(2752 words)

Ask yourself: Where would telecom carriers be if they didn't control the last mile of fixed and mobile access to the customer?Take away that last mile "toll gate" and telecoms would be quickly commoditized by the Microsofts, Googles, RIMs, and Nokias.But telecoms are spared that worry because no matter how ...(867 words)

On the face of it, service assurance appears to be the prototypical business problem — easy to define, but difficult to execute. Let’s start with the easy part, a definition: Service assurance (SA) is a procedure or set of procedures intended to optimize performance and provide management guidance in communications ...(853 words)

The $7.2 billion broadband stimulus is supposed to create jobs and turn the United States into one of the most-connected nations. But is it achieving those aims? xchange rounded up executives from four companies active in the stimulus efforts to share their take on the issues. You’ll hear from WiMAX ...(509 words)

If mobile network operators (MNOs) feared becoming dumb pipes, they may want to relax. That’s because, as more devices become connected to the Internet, gear-makers want little to do with the installation, billing, marketing and support. We’re talking machine-to-machine (M2M) initiatives such as in-car Wi-Fi and telematics, or monitoring a ...(589 words)

Two leading billing and customer care vendors, Convergys Corp. and Redknee, took significant steps this week with Microsoft that will change the way they do business and with whom they do it.Both Convergys and Redknee made significant commitments to pre-integrate and develop their next generation platforms around Microsoft’s Dynamics customer ...(626 words)

As evidenced by its television commercials featuring cannibalistic pigs and mucusy motorbike riders, Boost Mobile hasn’t stopped being edgy. But at first glance, being featured on the Home Shopping Network may give one the impression the company has mellowed. Heck, even the snowboarders and half-pipers who once flocked to its ...(862 words)

MOBILE WORLD CONGRESS — All it takes is a single phone call into the call center to wipe out the profit an operator would otherwise generate from a customer in a given month. Deeming that unacceptable, Motive, a division of Alcatel-Lucent and WDSGlobal, formed a strategic partnership to develop better, ...(806 words)

If the feds really want to create jobs, they’ll have to end the push for net neutrality regulation.That’s according to a new report from research and consulting firm Entropy Economics, headed by a former senior fellow at pro-free-market think tank, The Progress Freedom Foundation. And Bret Swanson’s analysis comes ...(730 words)

It’s never been easy exactly, but there were always fairly reliable methods for projecting future network capacity requirements based on historic growth and incremental facility choices. Except it’s not all about the network anymore; planners are taking their marching orders from the suits on the business side of the house now.It ...(959 words)

Responding to the overwhelming demand for mobile data services can stress the financial resources of even cash-strong operators, but according to research firm Chetan Sharma Consulting, it doesn’t have to.The firm conducted a study on behalf of Bridgewater Systems, a provider of policy management and other mobile personalization products. The ...(566 words)

Demand for innovative services and the corresponding spike in broadband traffic and consumption are changing the way operators define the value of what they sell. B/OSS talked to policy control specialist Sandvine’s co-founder, Tom Donnelly, on the shifting economic models at play.B/OSS: What exactly is this idea of “better broadband?”Tom ...(846 words)

Let’s say network operators, despite predictions to the contrary, do use the recent Supreme Court ruling to fund anti-net neutrality lobbying in the upcoming mid-term elections. And let’s say pro-net neutrality efforts at the FCC and in Congress die. What then for net neutrality advocates? Supporters say, if that were ...(384 words)

Energy is in the crossfire of mighty political forces. On the one side are the Jetsons, those clean and efficient fashionistas who one day hope to whiz around the metropolis in mini-flying saucers powered by carbon neutral fuel cells.Then there are the residents of California and other electric-power-starved nations where ...(1316 words)

Financial and operational changes taking place at Deltacom (ITCD.OB), the Huntsville, Ala.-based CLEC, appear to signal new directions for the company. And influential industry observers are taking notice, a welcome improvement for the nearly 30-year-old company that has endured several tough years. This week, ratings service Standard Poor’s heightened its ...(462 words)

It’s not easy being a latecomer to the wireless party, and when Egyptian mobile carrier Etisalat Misr launched in a crowded market in 2007, it needed a new way to differentiate itself. It found just such a way in video-enabled customer care. The ability to conduct face-to-face interactions has allowed ...(1024 words)

Will network operators use newfound elections-spending freedom to lobby even harder against net neutrality? That’s the question some telecom observers are asking now that the Supreme Court has reversed rules barring corporations and labor unions from spending on campaigns. The thinking is that operators could ratchet up their already high ...(626 words)