NCH Software has announced an upgrade to its flagship product, IVM, which are a call attendant, voicemail and interactive response system.
The new version comes with an intuitive Web management console which allows administrators to set up and access voicemail systems, interactive voice response (IVR) systems and outbound dialing operations, all from a remotely-located PC.
"The Web management console is not designed to replace the application interface of the IVM," explained Stephanie Lee, marketing manager for the Denver based software company.